Privacy Policy

Overview

Veraa ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit veraa.io or engage with our services.

By using our website or submitting your information through our contact form, you agree to the terms of this Privacy Policy.

Information we collect

We collect information you voluntarily provide when you:

• Fill out our contact or inquiry form
• Schedule a strategy call
• Communicate with us via email, phone, or SMS
• Engage with us through our client portal

This may include your name, business name, email address, phone number, and details about your business needs.

We may also collect non-personal information automatically, such as browser type, IP address, pages visited, and time spent on site through standard analytics tools.

How we use your information

We use the information we collect to:

• Respond to your inquiries and schedule strategy calls
• Provide and deliver our marketing, operations, and IT services
• Send you business-related communications via email, phone, and SMS
• Improve our website and service offerings
• Comply with legal obligations

SMS and telephone communications

• Message and data rates may apply
• Message frequency varies based on your engagement with us
• You may opt out at any time by replying STOP to any text message
• You may opt out of calls by requesting removal via email at [email protected]
• We do not sell or share your phone number with third parties for marketing purposes

Sharing your information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: Trusted tools and platforms we use to operate our business (e.g., CRM, email, scheduling) under confidentiality agreements
• Legal requirements: When required by law, court order, or government authority
• Business transfers: In connection with a merger, acquisition, or sale of assets

Data retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you would like your information deleted, please contact us at [email protected] and we will respond within 30 days.

Cookies and analytics

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. We use standard analytics tools such as Google Analytics to understand how visitors interact with our site.

Your rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at [email protected].

Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of our website or services after changes constitutes acceptance of the updated policy.

Contact us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Email: [email protected]
• Phone: (330) 433-7955
• Location: Based in Northeast Ohio — Serving Clients Nationwide