Legal

Terms of Service

Last updated: May 20, 2025  ·  Effective: May 20, 2025

Agreement to terms

By accessing our website at veraa.io or engaging Veraa for services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

About Veraa

Veraa is a business systems and growth partner that provides marketing, operations, and IT infrastructure services to small and midsized businesses. We are based in Northeast Ohio and serve clients nationwide.

Services

Veraa provides business growth and systems services including but not limited to:

  • Digital marketing, SEO, paid advertising, and lead generation
  • CRM setup, automation, workflow systems, and operational consulting
  • IT infrastructure, web hosting, business email, systems integration, and technical support
  • Fractional IT and operational support

Specific services, deliverables, timelines, and fees are outlined in individual service agreements or proposals provided to each client.

SMS and telephone communications

By providing your phone number and consenting via our contact form, you agree to receive SMS text messages and phone calls from Veraa. You may opt out at any time by replying STOP to any text message or contacting us at [email protected].

  • Message and data rates may apply
  • Message frequency varies
  • Reply STOP to unsubscribe from SMS messages
  • Reply HELP for assistance
  • We do not share your phone number with third parties for their marketing purposes

Client responsibilities

Clients engaging Veraa for services agree to:

  • Provide accurate and complete information necessary for service delivery
  • Respond to requests for feedback, approvals, and materials in a timely manner
  • Pay invoices according to agreed payment terms
  • Not use our services for any unlawful or prohibited purpose
  • Maintain the confidentiality of any login credentials or access provided

Intellectual property

All content on veraa.io — including text, graphics, logos, and design — is the property of Veraa and protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Work product created specifically for a client becomes the client's property upon full payment of all outstanding invoices, unless otherwise specified in a service agreement.

Payment terms

Payment terms are outlined in individual service agreements or proposals. Unless otherwise agreed:

  • Invoices are due upon receipt or as specified in the proposal
  • Late payments may result in suspension of services
  • Refunds are handled on a case-by-case basis as outlined in individual agreements

Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the engagement. This includes business strategies, client data, pricing, and any non-public information shared in connection with our services.

Limitation of liability

To the maximum extent permitted by law, Veraa shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or website. Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim in the 30 days prior to the claim.

Disclaimer of warranties

Our website and services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our services will meet all of your requirements or that results will be guaranteed. Marketing and business outcomes depend on many factors outside our control.

Termination

Either party may terminate a service engagement with written notice as specified in the applicable service agreement. Upon termination, you remain responsible for payment of all services rendered through the termination date. Veraa reserves the right to terminate access for violation of these terms.

Governing law

These Terms of Service are governed by the laws of the State of Ohio, without regard to its conflict of law provisions. Any disputes arising from these terms or our services shall be resolved in the courts of Stark County, Ohio.

Changes to these terms

We reserve the right to update these Terms of Service at any time. We will notify you of significant changes by updating the date at the top of this page. Continued use of our services after changes constitutes your acceptance of the updated terms.

Contact us

If you have questions about these Terms of Service, please contact us: